Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us through our website and in person. This Privacy Policy explains how we collect, use, disclose, and manage the information we gather from visitors to our website and users of our services. ​

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We collect information that you provide directly to us when you use contact forms, book or attend appointments, subscribe to newsletters, or otherwise communicate with us. This may include your name, email address, phone number, postal address, and any other details you choose to send. We also collect information automatically when you visit our website, such as your IP address, browser type, device information, and usage data, which helps us understand how our website is used so that we can improve it for all visitors.

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We use this information to provide and manage our services, to respond to your requests, to communicate with you, and to personalise and improve your experience on our website. In the case that you book treatments, we collect and process personal data as necessary to provide safe and effective care, including appointment scheduling, clinical communication, billing, and other related services. We may also use your contact information to send you administrative messages, appointment reminders, marketing updates (where permitted by applicable law), and other information related to our services.

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We may share the information we collect with trusted third parties that perform services on our behalf, such as website hosting providers, analytics services, and payment processors. We may also disclose information when required to comply with legal obligations or to protect our rights and safety or that of others. When information is shared with third parties, we expect those parties to maintain appropriate safeguards and comply with relevant data protection laws.

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Our website may use cookies and other tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us tailor the site to your needs, remember your preferences, and improve the functionality and performance of the site. Some cookies are essential for the website to function, while others help us analyse usage patterns. Information about cookies used on this site can be provided upon request.

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You have the right to withdraw your consent to the collection and use of your personal information at any time, to request access to the personal information we hold about you, and to request that we update, correct, or delete your data where applicable under GDPR. To exercise these rights or to ask any questions about this Privacy Policy, please contact us using the contact information provided on our website.

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will update the effective date at the top of this page and notify you, where appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

Your continued use of our website or services after changes are posted signifies your acceptance of the updated Privacy Policy. We encourage you to review this page regularly for the latest information on our privacy practices.