FAQ
What is different about 7 Sky Physiotherapy?
7 Sky Physiotherapy is a service offered in a the environment of a luxury SPA in the heart of SOHO.
What are your working hours?
We are open every day of the week 9am to 10:30pm including Sundays and Public holidays. The SPA is only closed on December 25th and has shorter operating hours on December 24th, December 31st, and January 1st.
How to pick the perfect treatment?
The best way to pick a treatment is by calling one of our very knowledgeable receptionists at 020 4547 4567. We will ask you the right questions to determine what treatment would be most suitable for your physical needs, or goals.
How can I book a physiotherapy session?
Please use the contact form on our booking page, or call us at 020 4547 5467.
What if I feel uncomfortable about something during the treatment?
If there is anything at all that you feel uncomfortable about, please ask the therapist to call the receptionist. We have a button in every room that when pressed, calls the receptionist to come immediately.
What is your refund policy?
We refund 100% of the funds if the cancelation is done 24 hours prior to the booking, or reschedule a booking 16 hours prior to the booking. We do not refund gift/club cards. If you didn’t like you treatment, we will refund you the full amount if you interrupted the treatment half way through or earlier. If there is anything you would like to get in touch about, please reach out to our reception, or send an email to info@7balispa.co.uk and we will get back to you within 1 working day.